At Organic Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

• Personal Details: Name, phone number, email address, and delivery address provided during registration or checkout.
• Order Information: Products ordered, transaction history, and payment method (we do not store card details).
• Device & Usage Data: IP address, browser type, pages visited, and cookies to improve your experience.

2. How We Use Your Information

• To process and deliver your orders accurately.
• To send order confirmation, delivery updates, and customer support messages via SMS or phone.
• To improve our website, product offerings, and customer experience.
• To prevent fraud and ensure the security of our platform.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share your details with:

• Delivery partners (courier services) solely for the purpose of delivering your order.
• Payment gateways (e.g., bKash, Nagad) to process transactions securely.
• Law enforcement authorities if required by law.

4. Cookies

We use cookies to remember your cart items, login session, and browsing preferences. You can disable cookies in your browser settings, though this may affect website functionality.

5. Data Security

We implement appropriate technical measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, so we encourage you to use a strong password and keep your account credentials safe.

6. Your Rights

• You may request access to or correction of your personal data at any time.
• You may request deletion of your account and associated data by contacting us.
• You may opt out of promotional messages by informing our support team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📞 Hotline: +8801615406040
🌐 Website: Organic Shop

This policy was last updated on April 2026. We reserve the right to update it at any time.